Shipping Policy
We only ship according to zip code. Orders are generally shipped from our distribution center in Sydney within 1 business day. We primarily use Australian Post for the fastest service. If there are delays, we collaborate with other couriers to ensure efficient, affordable, and quick delivery.
| Area |
Shipping Fee |
|
VIC/NSW |
Charged according to zipcode |
|
QLD |
Charged according to zipcode |
|
TAS/ACT/SA |
Charged according to zipcode |
|
WA |
Charged according to zipcode |
|
NT |
Charged according to zipcode |
Typical Transit Time:
- Metro Areas (VIC, NSW, ACT &SA) is 1- 5 business days
- Metro Areas (QLD, TAS &WA) is 3- 9 business days
- Regional Areas (NSW) is 1- 5 business days
- Other Regional areas is 4 -15 business days
Please note that longer transit time may apply during seasonal sales period.
Our warehouse working hours are Monday – Friday (9am-4pm)
How much does shipping cost?
For most metro and major regional areas, the shipping cost will be $12, if the product can fit inside a small packet. For products bigger in size, you'll be able to see this on the checkout page before you proceed to payment.
COVID-19 handling
For the safety of you and our drivers, we have introduced contact-free delivery. Drivers will drop off your order on your doorstep, lobby or another area designated by you to avoid any unnecessary contact. If you have problems with your delivery please contact us, and we'll always work with you to address any issues.
If you have problems with your delivery please contact us at info@petservo.com.au, and we'll always work with you to address any issues.
International Shipping
Does your furry, feathered or scaly friend need their Pet Servo delivery faster than usual? Delivery Options are available at the checkout page, subject to the below conditions:
The product will be delivered in 10-15 business days for international areas.
